The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Since the candles are made of wax, we would recommend not letting your candle sit outside for very long after delivery. They can start to melt or it may cause frosting to the candle.
This is a natural occurrence with soy wax, called frosting. It does not affect the burn or the scent of the candle.
Shipping is calculated automatically buy weight by the Post office, we have no control over the costs.